You wouldn't be able to tell by looking at this sectional sofa in our Chicago Furniture Store but those neck rests actually swivel. We have been carrying this sofa for years and for some reason furniture stores don't carry it anymore but about every other day someone comes in and buys one for their home. The pillows come with it and it is really constructed well. We do have some left if you are interested. We do also deliver or you can pick the sofa up and take it home on the same day if you have a truck.